In cases of pollution incidents, C-PANDI immediately alerts the vessel’s P&I Club and obtains as much information as possible from the agent and the Master and all interested parties. The information is then analyzed in such a manner as to trying to mitigate the losses and preserving the owner’s/P&I Club’s rights and interest, – A surveyor is appointed to investigate the cause and extent of the pollution and if possible, taking samples from the vessel’s cargo bunkers and from the oil spill – By our efficient handling of pollution cases, we have been able in many cases to reduce the claims substantially.

Service Description:

1. Incident Management

Incident Investigation

● Ascertain facts and circumstances of the incident, instructing and supervising competent surveyors as needed  
● Assist Master in dealing with local Authorities  
● Take statements from crew and other relevant witnesses  
● Collect relevant documentation  
● Collect samples of pollutant substance from vessel and affected areas

Spill 

● Ascertain nature of the spill and extent of the affected area, instructing and monitoring competent surveyors as needed  
● Deal with local Authorities

Clean up  

● Design clean up plan, obtaining necessary approval from competent Authorities  
● Hire, instruct competent clean up contractors, and monitor their performance on site  
● Direct and manage clean up effort on site (Clean Up Master, Beach Master)  
● Process invoices and bills and process payments

Vessel Arrest or threat thereof  

● Ascertain circumstances of the arrest or threat thereof  
● Negotiate nature and amount of security  
● Issue LOUs on P&I underwriters' behalf and authority  
● Assist in setting up other types of security  
● Assist in satisfying other demands from claimants (documents, statements, surveys, etc.)  
● Instruct, monitor and assist competent lawyers as needed

2. Claims Management:

Out of Court

● Act as Focal Point for claims submission  
● Claim inventorying, indexing and reporting  
● Claim analysis  
● Propose strategy to handle claim  
● Reject claims or negotiate settlement  
● Arrange settlement & obtain relevant releases

In Court 

● Ascertain circumstances of the legal action  
● Attempt to stay proceedings and continue handling amicably  
● Instruct and monitor competent lawyers as necessary  
● Assist appointed lawyers with facts and technical advice  
● Monitoring legal proceedings  
● Assist with settlement payments

3. Recovery Actions:

● Identify possible liable third parties  
● Recommend steps to protect recovery actions  
● Assist in conducting recovery actions in China